Luxe Roma (Espresso Croc)
- Free regular shipping on all orders
- Price does not include import taxes (applicable in Europe/Canada)
Part of our new 'Luxe' range of heels, the Roma is reimagined with a stunning rich espresso coloured croc leather with just a touch of shine to turn heads wherever you go.
Also available as vegan-friendly Mahogany Croc flats and Black Croc flats.
- Size Grade: 2
- Best suited for regular width feet
- Genuine leather upper and lining
- Italian brushed leather sole (comes with protective plastic film)
- Soft cushioned insole
- Quick Release buckle
- 2.25" heel
- Please note that as part of the manufacturing process is done by hand, there may be slight differences in each make
- Price does not include import duties or taxes - you may be required to pay customs duties/VAT upon receiving your order, particularly if you are in Europe. Read more about our Shipping policy here.
USING OUR SIZE QUIZ
- Measure your foot length in mm
- Use the Size Quiz below
- Contact us here if you're still unsure
DISCLAIMER: Please note this is only guidance we provide based on our experience with our other customers. Due to different parts of the feet that may contribute to different fittings, we cannot guarantee that the size advice provided in our quiz is 100% accurate.
SIZE GRADES
To help understand how the fitting of each shoe runs, we have categorised them into 3 'grades'.
- Grade 1: runs mostly true to size*
- Grade 2: runs a little large, around a quarter to half a size*
- Grade 3: runs very large, around a half to 3/4 size*
*versus other mainstream fashion shoes
SIZE CONVERSION CHART
This is for reference if you like to see what our EU sizing generally converts to in other size metrics.
| Our size - EU (IT) | 35 | 36 | 37 | 38 | 39 | 40 | 41 | 42 |
| EU (FR) | 36 | 37 | 38 | 39 | 40 | 41 | 42 | 43 |
| AU/US | 5-5.5 | 6 | 6.5-7 | 7.5-8 | 8.5 | 9 | 9.5-10 | 10.5 |
| UK | 2.5-3 | 3.5-4 | 4.5-5 | 5.5-6 | 6.5 | 7-7.5 | 8 | 8.5 |
| Max. Foot length (cm) | 22.7 | 23.3 | 24.0 | 24.6 | 25.3 | 26.0 | 26.6 | 27.3 |
SIZING FAQ
Q: How do your shoes compare in sizing to other brands?
Our shoes generally run slightly larger than other fashion brands, particularly vs UK and US brands.
Q: I'm a half size, what should I choose?
Please size down if you are a half size
Q: I have wide feet/high arches/bunions/swelling - should I size up?
Instead of sizing up, we normally recommend choosing a wide fitting leather style and spending time softening and stretching the upper. Our shoes run slightly large so if you size up, you may risk having a shoe that is too long.
Q: My shoes feel really tight! Should I size up?
If they feel too tight in length, we recommend exchanging for a size down. If it is only the width that is tight, we recommend spending time to stretch and soften the upper. Use our hairdryer+socks trick for an easy and painless method of stretching out your new shoes.
Q: My shoes feel a bit loose! Should I size down?
Move your feet forward so they feel comfortable in the front part of the shoe. If you have 1.5cm or more in the back heel, then please exchange for a size down. If you have about 1cm or less in the back, please use an insole or heel grip (a size down will be too tight both length and width wise).
UPDATE: SHIPPING DELAYS EASING
As the world continues to recover from the pandemic, so are shipping times - hooray!
| Region | Shipping Service Status |
| Australia | Available, currently takes about 2-4 weeks |
| New Zealand | Available, currently takes about 2-4 weeks |
| Western Europe | Available, currently takes about 2-4 weeks |
| Central/Eastern Europe |
Mostly available, currently takes about 2-4 weeks |
| United States | Available, currently takes about 2-4 weeks |
| Canada | Available, currently takes about 2-4 weeks |
| Asia |
Available, currently takes about 2-4 weeks For Taiwan, please ensure you provide your chinese name, chinese address, ID number and complete real name verification via the YILI app (易利委APP) |
| South America | Mostly available, currently takes about 3-5 weeks |
| Africa | Limited availability, currently takes about 3-5 weeks |
Our Shipping Methods
| Method | Regular | Fedex |
| Price |
Free for orders over $100 USD, otherwise a flat rate of $10 USD Ordering for the first time? Use 'SHIPMEFREE' to get free shipping! |
$40 USD per pair
|
| Delivery time |
About 2-5 weeks depending on your region. Please see above table for estimate times based on your location. |
About 2-3 weeks |
| Dispatched from |
Our main warehouse in China Will be shipped from Singapore or Australia if you purchase a Returns Warehouse pair |
Our main warehouse in China Will be shipped from Singapore or Australia if you purchase a Returns Warehouse pair |
| Eligible Addresses |
All |
Residential or Business only |
| Must be home during delivery? |
Generally yes, unless your region has implemented contactless delivery for safety reasons |
Yes, please ensure someone is home to sign for the delivery |
|
Customs charges (we do not cover this) If you refuse to pay customs fees and the parcel is sent back to us, a $30 restocking fee will be applied |
Only in Europe and Canada, but usually very minimal and charged by the local postal service |
Only in Europe and Canada, incurs higher customs charges |
Other things to note
- Deliveries to Taiwan: please enter your name and address in Chinese, and provide your ID number in the Notes field. You will also need to complete real name verification via the YILI app (易利委APP) - we cannot send your parcel until you do so.
- Missed a delivery and now it's being sent back to us? We will resend your parcel upon $20 repayment of postage
- Customs duties/taxes: we do not cover this and cannot estimate what might be charged by your customs office. Customs duties/VAT is most commonly applied in Europe. The table below is a rough guide of some country thresholds, however please keep in mind this is only a guide based on what information we can find online
| Country | Duty applies if value is | GST/VAT applies if value is | GST/VAT rate |
| Australia | over 1000 AUD | over 1000 AUD | 10% |
| Canada | over 20 CAD | over 20 CAD | 5% |
| Denmark | over 1150 DKK | over 80 DKK | 25% |
| Finland | over 150 EUR | over 22 EUR | 24% |
| France | over 150 EUR | over 0 EUR | 20% |
| Germany | over 150 EUR | over 22 EUR | 19% |
| Italy | over 150 EUR | over 22 EUR | 22% |
| Japan | over 10000 JPY | over 10000 JPY | 10% |
| Korea | over 150 USD | over 150 USD | 10% |
| Netherlands | over 150 EUR | over 22 EUR | 21% |
| New Zealand | over 1000 NZD | over NZD | 15% |
| Norway | over 350 NOK | over 350 NOK | 25% |
| Spain | over 150 EUR | over 22 EUR | 21% |
| Sweden | over 1600 SEK | over 0 SEK | 25% |
| Switzerland | over 5 CHF | over 0 CHF | 8% |
| United Kingdom | over 135 GBP | over 15 GBP | 20% |
| United States | over 100 USD | over 100 USD | varies by state |
• No returns/exchanges on sale items, sorry
• Returns are covered by you and must be sent back to us in Singapore or Australia
• Returns must be shipped within 14 days of receiving the item and must be in new condition with original shoebox
• Need to request a return? Fill in our Request Form
These shoes are so cute and comfy!! I get so many compliments when I wear them. I highly recommend!!
Great shoes.
I'm very happy with my new shoes. The delivery went very quickly, they fit perfectly and are so comfortable. This won't be my last pair of Charlie Stone Shoes ❤
These are stylist and comfortable, but not so much as the flats or the (higher) ankle boots. I think the design in the calf is to high so it cuts a bit into the side bone. Does this make sense? Conclusion: they are fine for short walks but not to wear whole day as the other shoes in the collection.
Luxe Roma (Espresso Croc)