Shipping
Region | Shipping Service Status |
Australia | Available, currently takes about 2-4 weeks |
New Zealand | Available, currently takes about 2-4 weeks |
Western Europe | Available, currently takes about 2-4 weeks |
Central/Eastern Europe |
Mostly available, currently takes about 2-4 weeks |
United States | Available, currently takes about 2-4 weeks |
Canada | Available, currently takes about 2-4 weeks |
Asia |
Available, currently takes about 2-4 weeks For Taiwan, please ensure you provide your chinese name, chinese address, ID number and complete real name verification via the YILI app (易利委APP) |
South America | Mostly available, currently takes about 3-5 weeks |
Africa | Limited availability, currently takes about 3-5 weeks |
Our Shipping Methods
Method | Regular | Fedex |
Price |
Free for orders over $100 USD, otherwise a flat rate of $10 USD Ordering for the first time? Use 'SHIPMEFREE' to get free shipping! |
$40 USD per pair
|
Delivery time |
About 2-5 weeks depending on your region. Please see above table for estimate times based on your location. |
About 2-3 weeks |
Dispatched from |
Our main warehouse in China Will be shipped from Singapore or Australia if you purchase a Returns Warehouse pair |
Our main warehouse in China Will be shipped from Singapore or Australia if you purchase a Returns Warehouse pair |
Eligible Addresses |
All |
Residential or Business only |
Must be home during delivery? |
Generally yes, unless your region has implemented contactless delivery for safety reasons |
Yes, please ensure someone is home to sign for the delivery |
Customs charges (we do not cover this) If you refuse to pay customs fees and the parcel is sent back to us, a $30 restocking fee will be applied |
Only in Europe and Canada, but usually very minimal and charged by the local postal service |
Only in Europe and Canada, incurs higher customs charges |
Other things to note
- Deliveries to Taiwan: please enter your name and address in Chinese, and provide your ID number in the Notes field. You will also need to complete real name verification via the YILI app (易利委APP) - we cannot send your parcel until you do so.
- Missed a delivery and now it's being sent back to us? We will resend your parcel upon $20 repayment of postage
- Customs duties/taxes: we do not cover this and cannot estimate what might be charged by your customs office. Customs duties/VAT is most commonly applied in Europe. The table below is a rough guide of some country thresholds, however please keep in mind this is only a guide based on what information we can find online
Country | Duty applies if value is | GST/VAT applies if value is | GST/VAT rate |
Australia | over 1000 AUD | over 1000 AUD | 10% |
Canada | over 20 CAD | over 20 CAD | 5% |
Denmark | over 1150 DKK | over 80 DKK | 25% |
Finland | over 150 EUR | over 22 EUR | 24% |
France | over 150 EUR | over 0 EUR | 20% |
Germany | over 150 EUR | over 22 EUR | 19% |
Italy | over 150 EUR | over 22 EUR | 22% |
Japan | over 10000 JPY | over 10000 JPY | 10% |
Korea | over 150 USD | over 150 USD | 10% |
Netherlands | over 150 EUR | over 22 EUR | 21% |
New Zealand | over 1000 NZD | over NZD | 15% |
Norway | over 350 NOK | over 350 NOK | 25% |
Spain | over 150 EUR | over 22 EUR | 21% |
Sweden | over 1600 SEK | over 0 SEK | 25% |
Switzerland | over 5 CHF | over 0 CHF | 8% |
United Kingdom | over 135 GBP | over 15 GBP | 20% |
United States | over 100 USD | over 100 USD | varies by state |