Shipping

Region	Shipping Service Status
Australia	Available, currently takes about 2-4 weeks
New Zealand	Available, currently takes about 2-4 weeks
Western Europe	Available, currently takes about 2-4 weeks
Central/Eastern Europe	Mostly available, currently takes about 2-4 weeks
United States	Available, currently takes about 2-4 weeks
Canada	Available, currently takes about 2-4 weeks
Asia	Available, currently takes about 2-4 weeks For Taiwan, please ensure you provide your chinese name, chinese address, ID number and complete real name verification via the YILI app (易利委APP)
South America	Mostly available, currently takes about 3-5 weeks
Africa	Limited availability, currently takes about 3-5 weeks

Our Shipping Methods

Method	Regular	Fedex
Price	Free for orders over $100 USD, otherwise a flat rate of $10 USD Ordering for the first time? Use 'SHIPMEFREE' to get free shipping!	$40 USD per pair
Delivery time	About 2-5 weeks depending on your region. Please see above table for estimate times based on your location.	About 2-3 weeks
Dispatched from	Our main warehouse in China Will be shipped from Singapore or Australia if you purchase a Returns Warehouse pair	Our main warehouse in China Will be shipped from Singapore or Australia if you purchase a Returns Warehouse pair
Eligible Addresses	All	Residential or Business only
Must be home during delivery?	Generally yes, unless your region has implemented contactless delivery for safety reasons	Yes, please ensure someone is home to sign for the delivery
Customs charges (we do not cover this) If you refuse to pay customs fees and the parcel is sent back to us, a $30 restocking fee will be applied	Only in Europe and Canada, but usually very minimal and charged by the local postal service	Only in Europe and Canada, incurs higher customs charges

Deliveries to Taiwan: please enter your name and address in Chinese, and provide your ID number in the Notes field. You will also need to complete real name verification via the YILI app (易利委APP) - we cannot send your parcel until you do so.
Missed a delivery and now it's being sent back to us? We will resend your parcel upon $20 repayment of postage
Customs duties/taxes: we do not cover this and cannot estimate what might be charged by your customs office. Customs duties/VAT is most commonly applied in Europe. The table below is a rough guide of some country thresholds, however please keep in mind this is only a guide based on what information we can find online