Shipping

Shipping within Australia & New Zealand is free, all shipments outside of Australia/NZ have a flat rate charge of $10 AUD on the total order.

For shipments within Australia, please allow 5 to 10 business days to receive your goods. For all shipments to countries outside of Australia, please allow 15 to 30 business days to receive your goods. All goods are registered and tracked. All shipping is sent by regular registered mail. If you require your goods urgently, an express shipping option is available at checkout for an extra charge. Alternatively you can email info@charliestoneshoes.com to request an alternate shipping method. Please note this may incur additional fees.

*Please note our shipping does not cover customs taxes and charges that may be applied by your local customs facility. We cannot estimate or cover any tax charges that may or may not be applied to your parcel if it is withheld by your country's customs office. We can help to track your parcel until it reaches the customs facility in the country of destination. If you do not receive your parcel within the expected time, please contact your local postal service as it may be witheld. If you live outside of Australia or New Zealand, please check your customs taxes before ordering.