Shipping/Customs Duties

 Region Shipping Service Status
Australia Available, currently takes about 2-4 weeks
New Zealand Available, currently takes about 3-5 weeks
Western Europe Available, currently takes about 2-4 weeks 
Central/Eastern Europe 

Available, currently takes about 2-5 weeks

United States Available, currently takes about 2-4 weeks
Canada Available, currently takes about 2-4 weeks
East/South Asia

Available, currently takes about 1-3 weeks

Middle East Available, currently takes about 8-10 weeks
South America Available, currently takes about 8-10 weeks
Africa Avalable, currently takes about 8-10 weeks

 

Our Shipping Methods

Method Regular Fedex
Price

Free for orders over $100 USD, otherwise a flat rate of $10 USD

Ordering for the first time? Use 'SHIPMEFREEto get free shipping!

$40 USD per pair

 

Delivery time

About 2-10 weeks depending on your region. Please see above table for estimate times based on your location.

About 2-3 weeks
Dispatched from

Our main warehouse in China or on occasion from Singapore or Australia

Our main warehouse in China or on occasion from Singapore or Australia

Eligible Addresses

All

Residential or Business only
Must be home during delivery?

Generally yes, unless your region has implemented contactless delivery

Yes, please ensure someone is home to sign for the delivery

Customs charges (we do not cover this)

If you refuse to pay customs fees and the parcel is sent back to us, a $30 restocking fee will be applied

Applicable in Europe, Canada and Indonesia but usually very minimal and charged by the local postal service

Applicable in Europe, Canada and Indonesia, incurs higher customs charges
 


Other things to note

  • Missed a delivery and now it's being sent back to us? We will resend your parcel upon $20 repayment of postage 
  • Customs duties/taxes: our shoes do not include VAT and we do not cover any duties/VAT that may be applied by your local customs office. We cannot estimate what might be charged by your customs office, however we do try to minimise it by declaring a low parcel value for you. Customs duties/VAT is most commonly applied in Europe. The table below is a rough guide of some country thresholds, however please keep in mind this is only a guide based on what information we can find online
Country Duty applies if value is GST/VAT applies if value is GST/VAT rate
Australia over 1000 AUD over 1000 AUD 10% 
Canada over 20 CAD over 20 CAD 5%
Denmark over 1150 DKK over 80 DKK  25%
Finland over 150 EUR over 22 EUR 24%
France over 150 EUR over 0 EUR 20%
Germany over 150 EUR over 22 EUR 19%
Italy over 150 EUR over 22 EUR 22%
Japan over 10000 JPY over 10000 JPY 10%
Korea over 150 USD over 150 USD 10%
Netherlands over 150 EUR over 22 EUR 21%
New Zealand over 1000 NZD over NZD 15%
Norway over 350 NOK over 350 NOK 25%
Spain over 150 EUR over 22 EUR 21%
Sweden over 1600 SEK over 0 SEK 25%
Switzerland over 5 CHF over 0 CHF 8%
United Kingdom over 135  GBP over 15 GBP 20%
United States over 100 USD over 100 USD varies by state