Shipping/Customs Duties

  • All orders require signature upon delivery. Please send to an address where someone will be available to accept your parcel (we recommend the office!)
  • Free shipping with e-packet (8-15 business days)
  • Express DHL option available, but no PO boxes, parcel lockers or non-metro areas
  • Shipping cost does not include customs duties/taxes that might be payable upon entry to the destination country. We do not cover customs duties/taxes and advise that you check with your local customs office before ordering. We have provided a guide below based on information we have found.
  • Any undelivered orders as a result of not paying duties/taxes will be refunded minus the shipping cost you have paid.
Country Duty applies if value is GST/VAT applies if value is GST/VAT rate
Australia over 1000 AUD over 1000 AUD 10% 
Canada over 20 CAD over 20 CAD 5%
Denmark over 1150 DKK over 80 DKK  25%
Finland over 150 EUR over 22 EUR 24%
France over 150 EUR over 0 EUR 20%
Germany over 150 EUR over 22 EUR 19%
Italy over 150 EUR over 22 EUR 22%
Japan over 10000 JPY over 10000 JPY 10%
Korea over 150 USD over 150 USD 10%
Netherlands over 150 EUR over 22 EUR 21%
New Zealand over 1000 NZD over NZD 15%
Norway over 350 NOK over 350 NOK 25%
Spain over 150 EUR over 22 EUR 21%
Sweden over 1600 SEK over 0 SEK 25%
Switzerland over 5 CHF over 0 CHF 8%
United Kingdom over 135  GBP over 15 GBP 20%
United States over 100 USD over 100 USD varies by state