Size Guide: How to Choose Your Charlie Stone Size
Short answer: Most customers find Charlie Stone shoes run true to their normal size or slightly larger. Choose the size you wear in similar dressy flats or heels, not your sneaker size. If you're a half size, size up and use the free gel inserts. Measure your foot length and compare it to our Charlie Stone size guide before ordering.
Charlie Stone size chart
| EU | US | Foot length (cm) | Foot length (in) |
|---|---|---|---|
| 35 | 4.5 | 22.1–22.6 | 8.7–8.9 |
| 36 | 5.5 | 22.7–23.3 | 8.9–9.2 |
| 37 | 6.5 | 23.4–24.0 | 9.2–9.4 |
| 38 | 7.5 | 24.1–24.7 | 9.5–9.7 |
| 39 | 8.5 | 24.8–25.3 | 9.8–10 |
| 40 | 9.5 | 25.4–26.0 | 10–10.2 |
| 41 | 10.5 | 26.1–26.6 | 10.2–10.5 |
| 42 | 11.5 | 26.7–27.3 | 10.5–10.7 |
| 43 | 12.5 | 27.4–28.0 | 10.8–11 |
How to measure your feet
Measure from your heel to your longest toe in a straight line, not on a diagonal. See our step-by-step guide to measuring your feet.
Common sizing questions
- Between sizes? Size up and use the gel inserts.
- Wide feet or bunions? Don't size up a whole size. Choose a wider style like Montpellier.
- Too tight in length? Exchange for a size up.
- Tight in width only? Stretch and soften the leather, or exchange for a wider style.
- Loose at the heel? If there's 1.5cm or more behind your heel, size down. If it's about 1cm or less, add an insole or heel grip.
- Used to Zara or H&M? Our sizes will feel larger, as fast-fashion shoes often run small.
Do you offer refunds and exchanges?
- Size exchanges: return to our US, UK, Germany (EU customers), Hong Kong or Australia address. We ship your new size free. You pay return postage.
- Refunds: returns for refund go to Hong Kong only, and you pay return postage.
- Sale and Black Friday items: exchange or store credit only, no refunds.
- Time limit: request within 14 days of delivery, unworn, with the original dust bag.
- Try on carefully on a clean, carpeted surface. Worn shoes incur a 30 USD damage fee.
Full details are in our returns and exchanges policy.
FAQ
Do Charlie Stone shoes run true to size?
Yes, for most customers. Half sizes should size up.
Do you do half sizes?
No sorry. If you're a half size, size up and use the free gel inserts.
Do you refund returns?
Yes, via our Hong Kong returns address. Sale items are exchange or store credit only.
What's the smallest and largest size?
EU 35 to EU 43.
Should I use my sneaker size?
No. Use your size in dressy flats or heels.