Return/Exchange Policy

  • Try on clean carpet in case exchange is required - marked soles or removed protective film (for heels) render the shoes ineligible for a return/exchange
  • Returns must be within 30 days and in original condition
  • Not 100% happy? Return to us and we'll refund you (non-sale items only, excluding shipping cost)
  • Wrong size? Return to us and we'll send your exchange free of charge
  • Out of your size? Return to us and we'll refund you or give you store credit
  • Returns are to Australia or Singapore and postage is covered by you

Read full details of our Returns/Exchanges policy here