Return/Exchange Policy

  • Please try on a clean carpeted surface - any shoes returned with marks on the soles or upper will incur a 30 USD damage fee
  • Any goods not received due to late collection or unpaid customs taxes will only be resent upon the repayment of $10 USD postage 
  • Returns must be sent at your expense to our returns location in Australia or Hong Kong. Exchange items are shipped to you free of shipping charge.
I have... Return Exchange Store Credit Refund 
New unworn shoes purchased at full price (includes full priced items purchased with a discount code)
New unworn shoes purchased on sale 
Handbags
Swap and Sell items

    Read full details of our Returns/Exchanges policy here