Versailles (Blanc)

• Italian EU whole sizes
• Our shoes run slightly large and can accommodate half a size larger
• Round down if you are a half size and stretch to your size
• Use our Size Quiz below or see our Size Guide page for a more detailed recommendation 

• Returns within 14 days 
• Return in original condition - returns cannot have marked soles or removed protective film (heels)
• Not 100% happy? Return to us and we'll refund you (non-sale items only, excluding shipping cost)
• Wrong size? Return to us and we'll send your exchange free of charge
• No size to exchange to? Return to us and we'll refund you or give you store credit
• Return address is in Australia or Singapore, postage is covered by you
• Strictly no refunds/exchanges on sale items, sorry

Read full details of our Returns/Exchanges policy here

• Worldwide DHL Express (6-10 business days): currently free! (no PO boxes, parcel lockers/collect or remote areas)
• Requires signature - please ensure it is an address where someone will be available to sign and accept the parcel. Please keep in mind any lockdown restrictions in your city that may impact access to your address (e.g. business addresses)
• Missed a DHL delivery? We will resend your parcel upon repayment of postage 
• Customs duties/taxes: we do not cover this and cannot estimate what might be charged by your customs office. Customs duties/VAT is most commonly applied in Europe. The table below is a rough guide of country thresholds, however please keep in mind DHL may have additional charges given the current global situation.