Versailles (Blanc)

• Italian EU whole sizes
• Our shoes run slightly large and can accommodate half a size larger
• Round down if you are a half size and stretch to your size
• Use our Size Quiz below or see our Size Guide page for a more detailed recommendation 

• Returns within 14 days 
• Return in original condition - returns cannot have marked soles or removed protective film (heels)
• Not 100% happy? Return to us and we'll refund you (non-sale items only, excluding shipping cost)
• Wrong size? Return to us and we'll send your exchange free of charge
• No size to exchange to? Return to us and we'll refund you or give you store credit
• Return address is in Australia or Singapore, postage is covered by you
• Strictly no refunds/exchanges on sale items, sorry

Read full details of our Returns/Exchanges policy here

• Worldwide e-packet (8-15 business days): free! 
• Worldwide DHL Express (6-8 business days): $25 USD  per pair (no PO boxes, parcel lockers/collect or remote areas)
• Requires signature - we recommend office addresses
• Missed a DHL delivery? We will resend your parcel upon repayment of postage 
• Customs duties/taxes: we do not cover this and cannot estimate what might be charged by your customs office. The table below is a rough guide of country thresholds.
• Tip: e-packet is less likely to incur duties/VAT, but we cannot guarantee that it will clear customs without charges.