You have amazing customer service and the shoes are so good!! I love them 😍
And you wrapped it so nice and with the letter
Thank you so much
I will definitely come back again!
I’m a huge fan of anything mustard in general and these shoes are the perfect addition to my obsession! I found them true to size and very comfortable!
The item never arrived and has had no shipping updates for over a month. If I had known there was going to be a delay in receiving the shoes I wouldn’t have ordered them. It should have been made clear they were coming from overseas as I assumed ordering from an Australian website they would be stocked in Australia even if made elsewhere.
Hi Janelle, so sorry about the extreme delay with your parcel! It went into transit bound for Aus on the 30th August so we will just need to wait 10 more days until 30th Sep (1 month since departure) to be able to claim it as lost, then we will send a replacement by Fedex. Sadly shipments to Aus have been heavily delayed due to import capacity becoming very restricted amidst the lockdowns. We'll be in touch in 10 days with an update on whether it is lost or if it has scanned through Aus borders. Thank you for your understanding!
These were soft and true to size, just what I would expect from Charlie Stone shoes. Love them and they are super versatile and comfortable!