Luxe New York (Black)
Luxe New York (Black)
1577691479_LXNEW-Side
Luxe New York (Black)
1577691479_LXNEW-Top
1577691479_LXNEW-Back
Luxe New York (Black)

Luxe New York (Black)

Regular price$145.00 USD
/
Tax included. Shipping calculated at checkout.

Size
  • Free e-packet shipping on all orders
  • Price does not include import taxes (applicable in Europe/Canada)

Our very first vegan-friendly 'Luxe' heel, the Luxe New York is inspired by a true vintage piece, reworked to evoke the magic of a 1940's NYC ballroom dream. Classic and modest with its patent-on-suede texture, the Luxe New York pulls you in to appreciate its details up close.

  • Size Grade: 2
  • Best suited for regular to wide width feet
  • Faux patent and faux suede upper
  • Breathable PU lining
  • Smooth rubber sole
  • Soft cushioned insole
  • Quick Release buckle
  • 2.25" heel
  • Please note that as part of the manufacturing process is done by hand, there may be slight differences in each make
  • Price does not include import duties or taxes - you may be required to pay customs duties/VAT upon receiving your order, particularly if you are in Europe. Read more about our Shipping policy here.

USING OUR SIZE QUIZ 

  1. Measure your foot length in mm
  2. Use the Size Quiz below
  3. Contact us here if you're still unsure 

DISCLAIMER: Please note this is only guidance we provide based on our experience with our other customers. Due to different parts of the feet that may contribute to different fittings, we cannot guarantee that the size advice provided in our quiz is 100% accurate.

 


SIZE GRADES

To help understand how the fitting of each shoe runs, we have categorised them into 3 'grades'.

  • Grade 1: runs mostly true to size*
  • Grade 2: runs a little large, around a quarter to half a size*
  • Grade 3: runs very large, around a half to 3/4 size*

*versus other mainstream fashion shoes

SIZE CONVERSION CHART

This is for reference if you like to see what our EU sizing generally converts to in other size metrics.

Our size - EU (IT) 35 36 37 38 39 40 41 42 
EU (FR) 36 37 38 39 40 41 42 43
AU/US 5-5.5 6 6.5-7 7.5-8 8.5 9 9.5-10 10.5
UK 2.5-3 3.5-4 4.5-5 5.5-6 6.5 7-7.5 8 8.5
Max. Foot length (cm) 22.7 23.3 24.0 24.6 25.3 26.0 26.6 27.3


SIZING FAQ

Q: How do your shoes compare in sizing to other brands?
Our shoes generally run slightly larger than other fashion brands, particularly vs UK and US brands.   

Q: I'm a half size, what should I choose?
Please size down if you are a half size

    Q: I have wide feet/high arches/bunions/swelling - should I size up?
    Instead of sizing up, we normally recommend choosing a wide fitting leather style and spending time softening and stretching the upper. Our shoes run slightly large so if you size up, you may risk having a shoe that is too long. 

    Q: My shoes feel really tight! Should I size up?
    If they feel too tight in length, we recommend exchanging for a size down. If it is only the width that is tight, we recommend spending time to stretch and soften the upper. Use our hairdryer+socks trick for an easy and painless method of stretching out your new shoes.

    Q: My shoes feel a bit loose! Should I size down?
    Move your feet forward so they feel comfortable in the front part of the shoe. If you have 1.5cm or more in the back heel, then please exchange for a size down. If you have about 1cm or less in the back, please use an insole or heel grip (a size down will be too tight both length and width wise).

    NOTICE: ONGOING GLOBAL DELAYS

    The biggest challenge the entire retail industry is facing now is an ongoing strain on global supply chain as an aftereffect from the pandemic - this means it's getting harder every day to ship anything anywhere without delays and very high costs. We are working with our warehouse and shipping suppliers as best as we can to ensure your orders are shipped in the most timely manner, however we ask for your patience while waiting for your deliveries.

     Region Shipping Service Status
    Australia Some delays, may take about 4-8 weeks to arrive
    New Zealand Delays, may take about 6-12 weeks to arrive depending on status of lockdown
    Europe Delays, may take about 4-10 weeks to arrive due to slowed customs processes and increased backlog. Heavy delays in Belgium, Portugal, Spain, Germany, Greece, Italy and Russia. Currently no service to Ukraine.
    United States Delays, may take 4-8 weeks to arrive as there is currently only one entry port available for international shipments
    Canada Delays, may take 4-8 weeks to arrive due to slowed customs processes
    Asia

    Available, may take about 3-4 weeks to arrive depending on country's customs clearance speed

    For Taiwan, please ensure you provide your chinese name, chinese address, ID number and complete real name verification via the YILI app (易利委APP)

    South America Limited, may take about 6-10 weeks to arrive due to very limited service 
    Africa No service available

     

    Our Shipping Methods

    Method E-packet EMS (for Aus/NZ only) Fedex
    Price Free!
    Free for orders over $200 USD

    Free for orders over $200 USD, or

    $30 for 1 pair
    $40 for 2 pairs

    Delivery time

    About 4-8 weeks depending on your region. Please see above table for estimate times based on your location.

    Usually about 3-4 weeks
    About 2-4 weeks, please allow for delays caused by limited international express services
    Dispatched from

    Our main warehouse in China

    Will be shipped from Singapore or Australia if you purchase a Returns Warehouse pair

    Our main warehouse in China

    Will be shipped from Singapore or Australia if you purchase a Returns Warehouse pair

    Our main warehouse in China

    Will be shipped from Singapore or Australia if you purchase a Returns Warehouse pair

    Eligible Addresses

    All, including PO Boxes, Parcel Lockers 

    All, including PO Boxes, Parcel Lockers 
    Residential or Business only
    Must be home during delivery?

    Depends on the country - check with your national post office

    No Yes, please ensure someone is home

    Customs charges (we do not cover this)

    If you refuse to pay customs fees and the parcel is sent back to us, a $30 restocking fee will be applied

    Only in Europe and Canada, but usually very minimal and charged by the local postal service

    None Only in Europe and Canada, incurs higher customs charges
     


    Other things to note

    • Deliveries to Taiwan: please enter your name and address in Chinese, and provide your ID number in the Notes field. You will also need to complete real name verification via the YILI app (易利委APP) - we cannot send your parcel until you do so.
    • Missed a delivery and now it's being sent back to us? We will resend your parcel upon $20 repayment of postage 
    • Customs duties/taxes: we do not cover this and cannot estimate what might be charged by your customs office. Customs duties/VAT is most commonly applied in Europe. The table below is a rough guide of some country thresholds, however please keep in mind this is only a guide based on what information we can find online
    Country Duty applies if value is GST/VAT applies if value is GST/VAT rate
    Australia over 1000 AUD over 1000 AUD 10% 
    Canada over 20 CAD over 20 CAD 5%
    Denmark over 1150 DKK over 80 DKK  25%
    Finland over 150 EUR over 22 EUR 24%
    France over 150 EUR over 0 EUR 20%
    Germany over 150 EUR over 22 EUR 19%
    Italy over 150 EUR over 22 EUR 22%
    Japan over 10000 JPY over 10000 JPY 10%
    Korea over 150 USD over 150 USD 10%
    Netherlands over 150 EUR over 22 EUR 21%
    New Zealand over 1000 NZD over NZD 15%
    Norway over 350 NOK over 350 NOK 25%
    Spain over 150 EUR over 22 EUR 21%
    Sweden over 1600 SEK over 0 SEK 25%
    Switzerland over 5 CHF over 0 CHF 8%
    United Kingdom over 135  GBP over 15 GBP 20%
    United States over 100 USD over 100 USD varies by state

     

    • No returns/exchanges on sale items, sorry

    • Returns are covered by you and must be sent back to us in Singapore or Australia

    • Returns must be shipped within 14 days of receiving the item and must be in new condition with original shoebox

    • Need to request a return? Fill in our Request Form

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    Customer Reviews

    Based on 7 reviews
    57%
    (4)
    14%
    (1)
    0%
    (0)
    0%
    (0)
    29%
    (2)
    A
    Amy Hanson
    A nice low heel shoe

    These shoes are light and comfortable to walk in for long hours. I have a wide foot and they fit well. I may add a cushion for the ball of the foot since there is none there. One thing I did not like was the pointy part of the toe box that poked into my foot. It’s been a few weeks since that happened and I think I have a scar. The design is patent leather so it’s stiff, unlike real leather. I hope they loosen with time because they are expensive shoes and I would like to keep wearing them.

    M
    Melanie Foraker
    Love! Love! Love!

    I have now purchased three pairs of Charlie Stone shoes and am so pleased. In love in fact! They are beautiful, comfortable, well made. The company keeps in touch with you if the shipping gets delayed. Love the flats and the one pair of heels I have.

    B
    Birgitte T
    Much too tight

    I already have a pair of luxe Roma (Croc) and they fit fine. I really like wearing them as the heel is just fine. So it was disapointing to find that thees lovely, black shoes were so tight that i had to return them even if it was the same size.

    M
    Marijke Simon
    Unbelivable beautiful

    This is now my third pair of charlie stone shoes and the first with heels. I am absolutely in love with them. They are very comfortable and sturdy. As a vegan it is great to find such beautiful vintage style shoes. Thank you very much.

    M
    Mrs. Holtz
    Shoe Already Coming Apart

    The patent leather part of one of the shoes lifted and is coming off after only one wear. Beautiful shoes, but I was highly disappointed that they now look unpresentable after only one wear.


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