EUROPE DELIVERY ONLY - Luxe Montpellier (Cream) 39

Regular price $160.00 USD Sale price $130.00 USD
/
Tax included. Shipping calculated at checkout.

Only 1 items in stock!

No refunds/exchanges on sale items, sorry.

Help us find a home for this pair! Our customers in the UK and Sweden have a size 37 and 39 respectively that could not be shipped back to us, so they are looking for someone within Europe to take them.

  • Size Grade: 2
  • Best suited for regular to wide width feet
  • Genuine leather upper and lining
  • Italian brushed leather sole (comes with protective plastic film)
  • Soft cushioned insole
  • Quick Release buckle 
  • 2.25" heel
  • Please note that as part of the manufacturing process is done by hand, there may be slight differences in each make
  • Price does not include import duties or taxes - you may be required to pay customs duties/VAT upon receiving your order. Please note since Brexit, the UK is no longer part of the EU. Read more about our Shipping policy here.

USING OUR SIZE QUIZ 

First you will need to measure your foot length in mm (please try the method we recommend below). Then use the Size Quiz below to get our guidance on your closest size by size grade. 

For the question relating to width, please consider whether you normally need to stretch your other fashion shoes (like ballet flats, stilettos, block heels etc - not sneakers).

Please note this is only the guidance we provide based on our experience with our other customers. Due to different parts of the feet that may contribute to different fittings, we cannot guarantee that the size advice provided in our quiz is 100% accurate.

 MEASURING FOOT LENGTH 

Our method for measuring the feet may be a little unconventional, but we find this the best way to measure length on your own and with minimal inaccuracies.

 

1. Place your foot flat with the heel against a wall. Ensure you can stand up comfortably (i.e. make sure your heel isn't curled up against the wall making it seem shorter)

2. Using something box-y with a flat edge (like a tissue box or a yoga block), pop it perpendicular against your longest toe. Stand up to check your heel is comfortably against the wall and the object is touching your longest toe parallel to the wall.

3. Step away carefully then using a measuring tape, measure the length between the wall and the object in mm. Do it for both feet.

4. Use the lower measurement to find the size we recommend by grade

5. If you are unsure about width, contact us and we will try to help you find your best match


SIZE GRADES

To help understand how the fitting of each shoe runs, we have categorised them into 3 'grades'.

  • Grade 1: runs mostly true to size
  • Grade 2: runs a little large, around a quarter to half a size
  • Grade 3: runs very large, around a half to 3/4 size

When you do our Size Quiz above, note down our recommendation for your size in each grade - this will give you guidance on which size to consider when you are browsing at different shoes with different fittings  

SIZE CONVERSION CHART

This is for reference if you like to see what our EU sizing generally converts to in other size metrics.

Our size - EU (IT) 35 36 37 38 39 40 41 42 
EU (FR) 36 37 38 39 40 41 42 43
AU/US 5-5.5 6 6.5-7 7.5-8 8.5 9 9.5-10 10.5
UK 2.5-3 3.5-4 4.5-5 5.5-6 6.5 7-7.5 8 8.5
Max. Foot length (cm) 22.7 23.3 24.0 24.6 25.3 26.0 26.6 27.3


SIZING FAQ

Q: How do your shoes compare in sizing to other brands?
Our shoes generally run slightly larger than other fashion brands, particularly vs UK and US brands.   

Q: I'm a half size, what should I choose?
Please size down if you are a half size

    Q: I have wide feet/high arches/bunions/swelling - should I size up?
    Instead of sizing up, we normally recommend choosing a wide fitting leather style and spending time softening and stretching the upper. Our shoes run slightly large so if you size up, you may risk having a shoe that is too long. 

    Click here to see the different widths by style.

    Q: My shoes feel really tight! Should I size up?
    If they feel too tight in length, we recommend exchanging for a size down. If it is only the width that is tight, we recommend spending time to stretch and soften the upper. Use our hairdryer+socks trick for an easy and painless method of stretching out your new shoes.

    Q: My shoes feel a bit loose! Should I size down?
    Move your feet forward so they feel comfortable in the front part of the shoe. If you have 1.5cm or more in the back heel, then please exchange for a size down. If you have about 1cm or less in the back, please use an insole or heel grip (a size down will be too tight both length and width wise).


    WIDTH FITTING BY STYLE

    All of our styles fit the same length wise, but some designs are easier to stretch width ways or have a rounder/wider toecap. Please note that our vegan (v) styles do not stretch as much as leather.

    We recommend opting for a wider fitting style if you have:

    • Wide set feet
    • High arches
    • Bunions/injuries
    • Prone to swelling
    Classic Flats Narrow Regular Wide 
    Athína X (best)
    Monaco (best) X
    Montpellier
    X
    X (best)
    Parisienne
    X
    Peta
    X
    X (best)
    Santorini
    X
    Singapore
    X (best)
    X
    Toscana
    X (best)
    X
    Valentina
    X
    X
    Roma (v)
    X
    X
    Verona (v)
    X
    X
    Firenze (v) X X

     

    Luxe Heels Narrow Regular Wide 
    Manhattan X X
    Monaco X X
    Montpellier X X
    New York X X
    Parisienne X
    Peta X X
    Roma X
    Toscana X X

     

    • Returns within 14 days 
    • Return in original condition - returns cannot have marked soles or removed protective film (heels)
    • Not 100% happy? Return to us and we'll refund you (non-sale items only, excluding shipping cost)
    • Wrong size? Return to us and we'll send your exchange free of charge
    • No size to exchange to? Return to us and we'll refund you or give you store credit
    • Return address is in Australia or Singapore, postage is covered by you
    • Strictly no refunds/exchanges on sale items, sorry

    Read full details of our Returns/Exchanges policy here

        Delays to Australia & New Zealand

        Please allow 4-8 weeks for delivery if choosing our free e-packet option. We recommend purchasing with a friend to reach our $150 threshold to get free Fedex shipping (currently estimated 2-3 weeks delivery timing).

        Our Shipping Methods

        Method E-packet Fedex 
        Price Free!

        Free for orders over $150 USD, or

        $30 for 1 pair
        $40 for 2 pairs

        Delivery time

        Usually 2-4 weeks, please allow for delays caused by COVID affected regions

        1-3 weeks, please allow for delays caused by COVID affected regions
        Eligible Addresses

        All, including PO Boxes, Parcel Lockers 

        Residential or Business only
        Must be home during delivery?

        Depends on the country - normally not required in Australia, NZ and the US. Required for most parts of Europe, Canada and Asia.

        Yes, please ensure someone is home

        Customs charges (we do not cover this)

        If you refuse to pay customs fees and the parcel is sent back to us, a $30 restocking fee will be applied

        Only in Europe and Canada, but usually very minimal and charged by the local postal service

        Only in Europe and Canada, substantial import VAT/duties charges


        Other things to note

        • Deliveries to Taiwan: please enter your name and address in Chinese, and provide your ID number in the Notes field. You will also need to complete real name verification via the YILI app (易利委APP) - we cannot send your parcel until you do so.
        • Missed a delivery and now it's being sent back to us? We will resend your parcel upon repayment of postage 
        • Customs duties/taxes: we do not cover this and cannot estimate what might be charged by your customs office. Customs duties/VAT is most commonly applied in Europe. The table below is a rough guide of some country thresholds, however please keep in mind this is only a guide based on what information we can find, and DHL may have additional charges given the current global situation.
        • If you refuse to pay customs fees and the parcel is sent back to us, please note there is a $30 restocking fee.
        Country Duty applies if value is GST/VAT applies if value is GST/VAT rate
        Australia over 1000 AUD over 1000 AUD 10% 
        Canada over 20 CAD over 20 CAD 5%
        Denmark over 1150 DKK over 80 DKK  25%
        Finland over 150 EUR over 22 EUR 24%
        France over 150 EUR over 0 EUR 20%
        Germany over 150 EUR over 22 EUR 19%
        Italy over 150 EUR over 22 EUR 22%
        Japan over 10000 JPY over 10000 JPY 10%
        Korea over 150 USD over 150 USD 10%
        Netherlands over 150 EUR over 22 EUR 21%
        New Zealand over 1000 NZD over NZD 15%
        Norway over 350 NOK over 350 NOK 25%
        Spain over 150 EUR over 22 EUR 21%
        Sweden over 1600 SEK over 0 SEK 25%
        Switzerland over 5 CHF over 0 CHF 8%
        United Kingdom over 135  GBP over 15 GBP 20%
        United States over 100 USD over 100 USD varies by state

         

        Customer Reviews

        No reviews yet
        0%
        (0)
        0%
        (0)
        0%
        (0)
        0%
        (0)
        0%
        (0)

        Customer Reviews

        No reviews yet
        0%
        (0)
        0%
        (0)
        0%
        (0)
        0%
        (0)
        0%
        (0)