Montpellier (Cream)
- Free e-packet shipping on all orders
- Price does not include import taxes (applicable in Europe/Canada)
Inspired by the cream coloured town full of beautiful old buildings, quiet little streets and a buzzing romance for gypsy music, jazz dance and art. Our most romantic design to pay tribute to one of my favourite places in the world.
- Size Grade: 2
- Best suited for regular to wide width feet
- Genuine leather upper and lining
- Smooth man made sole
- Soft cushioned insole
- Quick Release buckle
- 20mm internal heel elevation, 10mm external heel
- Please note that as part of the manufacturing process is done by hand, there may be slight differences in each make
- Price does not include import duties or taxes - you may be required to pay customs duties/VAT upon receiving your order, particularly if you are in Europe. Read more about our Shipping policy here.
USING OUR SIZE QUIZ
- Measure your foot length in mm
- Use the Size Quiz below
- Contact us here if you're still unsure
DISCLAIMER: Please note this is only guidance we provide based on our experience with our other customers. Due to different parts of the feet that may contribute to different fittings, we cannot guarantee that the size advice provided in our quiz is 100% accurate.
SIZE GRADES
To help understand how the fitting of each shoe runs, we have categorised them into 3 'grades'.
- Grade 1: runs mostly true to size*
- Grade 2: runs a little large, around a quarter to half a size*
- Grade 3: runs very large, around a half to 3/4 size*
*versus other mainstream fashion shoes
SIZE CONVERSION CHART
This is for reference if you like to see what our EU sizing generally converts to in other size metrics.
| Our size - EU (IT) | 35 | 36 | 37 | 38 | 39 | 40 | 41 | 42 |
| EU (FR) | 36 | 37 | 38 | 39 | 40 | 41 | 42 | 43 |
| AU/US | 5-5.5 | 6 | 6.5-7 | 7.5-8 | 8.5 | 9 | 9.5-10 | 10.5 |
| UK | 2.5-3 | 3.5-4 | 4.5-5 | 5.5-6 | 6.5 | 7-7.5 | 8 | 8.5 |
| Max. Foot length (cm) | 22.7 | 23.3 | 24.0 | 24.6 | 25.3 | 26.0 | 26.6 | 27.3 |
SIZING FAQ
Q: How do your shoes compare in sizing to other brands?
Our shoes generally run slightly larger than other fashion brands, particularly vs UK and US brands.
Q: I'm a half size, what should I choose?
Please size down if you are a half size
Q: I have wide feet/high arches/bunions/swelling - should I size up?
Instead of sizing up, we normally recommend choosing a wide fitting leather style and spending time softening and stretching the upper. Our shoes run slightly large so if you size up, you may risk having a shoe that is too long.
Q: My shoes feel really tight! Should I size up?
If they feel too tight in length, we recommend exchanging for a size down. If it is only the width that is tight, we recommend spending time to stretch and soften the upper. Use our hairdryer+socks trick for an easy and painless method of stretching out your new shoes.
Q: My shoes feel a bit loose! Should I size down?
Move your feet forward so they feel comfortable in the front part of the shoe. If you have 1.5cm or more in the back heel, then please exchange for a size down. If you have about 1cm or less in the back, please use an insole or heel grip (a size down will be too tight both length and width wise).
UPDATE: SHIPPING DELAYS EASING
As the world continues to recover from the pandemic, so are shipping times - hooray!
| Region | Shipping Service Status |
| Australia | Available, currently takes about 2-4 weeks |
| New Zealand | Available, currently takes about 2-4 weeks |
| Western Europe | Available, currently takes about 2-4 weeks |
| Central/Eastern Europe |
Mostly available, currently takes about 2-4 weeks No current service to Ukraine. |
| United States | Available, currently takes about 2-4 weeks |
| Canada | Available, currently takes about 2-4 weeks |
| Asia |
Available, currently takes about 2-4 weeks For Taiwan, please ensure you provide your chinese name, chinese address, ID number and complete real name verification via the YILI app (易利委APP) |
| South America | Mostly available, currently takes about 3-5 weeks |
| Africa | No service available |
Our Shipping Methods
| Method | Regular | EMS (for Aus/NZ only) | Fedex |
| Price | Free! | Free for orders over $200 USD |
Free for orders over $200 USD, or $30 for 1 pair |
| Delivery time |
About 2-5 weeks depending on your region. Please see above table for estimate times based on your location. |
About 2-3 weeks | About 2-3 weeks |
| Dispatched from |
Our main warehouse in China Will be shipped from Singapore or Australia if you purchase a Returns Warehouse pair |
Our main warehouse in China Will be shipped from Singapore or Australia if you purchase a Returns Warehouse pair |
Our main warehouse in China Will be shipped from Singapore or Australia if you purchase a Returns Warehouse pair |
| Eligible Addresses |
All |
All | Residential or Business only |
| Must be home during delivery? |
Advised if there is no safe place to leave a parcel |
Advised if there is no safe place to leave a parcel | Yes, please ensure someone is home to sign for the delivery |
|
Customs charges (we do not cover this) If you refuse to pay customs fees and the parcel is sent back to us, a $30 restocking fee will be applied |
Only in Europe and Canada, but usually very minimal and charged by the local postal service |
None | Only in Europe and Canada, incurs higher customs charges |
Other things to note
- Deliveries to Taiwan: please enter your name and address in Chinese, and provide your ID number in the Notes field. You will also need to complete real name verification via the YILI app (易利委APP) - we cannot send your parcel until you do so.
- Missed a delivery and now it's being sent back to us? We will resend your parcel upon $20 repayment of postage
- Customs duties/taxes: we do not cover this and cannot estimate what might be charged by your customs office. Customs duties/VAT is most commonly applied in Europe. The table below is a rough guide of some country thresholds, however please keep in mind this is only a guide based on what information we can find online
| Country | Duty applies if value is | GST/VAT applies if value is | GST/VAT rate |
| Australia | over 1000 AUD | over 1000 AUD | 10% |
| Canada | over 20 CAD | over 20 CAD | 5% |
| Denmark | over 1150 DKK | over 80 DKK | 25% |
| Finland | over 150 EUR | over 22 EUR | 24% |
| France | over 150 EUR | over 0 EUR | 20% |
| Germany | over 150 EUR | over 22 EUR | 19% |
| Italy | over 150 EUR | over 22 EUR | 22% |
| Japan | over 10000 JPY | over 10000 JPY | 10% |
| Korea | over 150 USD | over 150 USD | 10% |
| Netherlands | over 150 EUR | over 22 EUR | 21% |
| New Zealand | over 1000 NZD | over NZD | 15% |
| Norway | over 350 NOK | over 350 NOK | 25% |
| Spain | over 150 EUR | over 22 EUR | 21% |
| Sweden | over 1600 SEK | over 0 SEK | 25% |
| Switzerland | over 5 CHF | over 0 CHF | 8% |
| United Kingdom | over 135 GBP | over 15 GBP | 20% |
| United States | over 100 USD | over 100 USD | varies by state |
• No returns/exchanges on sale items, sorry
• Returns are covered by you and must be sent back to us in Singapore or Australia
• Returns must be shipped within 14 days of receiving the item and must be in new condition with original shoebox
• Need to request a return? Fill in our Request Form
I used the sizemeasurement-help on your web page, and ordered according to it, but the shoes where still to big for me. :( A shame it's not possible to send back shoes from Europe!
I took a chance on these shoes in size 38 and they fit my feet based on the measuring guide because I was worried about the next size being too large. But I fear that I should have picked the next size up. These hurt my feet the first day I wore them and I haven't attempted a second wear yet. Since I purchased the leather, they should have some give as they are worn but right now they feel very stiff. My biggest concern I have for future purchases is the buckle strap. The strap length is about 8in (20cm) from the end to where it attaches on the heel and I have to use the last hole on the strap. On my larger foot, this doesn't have much give when walking. They are beautiful shoes but I will not be purchasing any more in the near future.
Style is great, unfortunately the left shoe has been made off centre. I know it said hand made and each may differ but still I'm disappointed. Will keep them and hope they will mould to my foot and not be too noticeable.
They fit perfectly. They style is absolutely beautiful. The shoes can be worn with almost any outfit for any occasion.
I absolutely adore these shoes! And they fit my big wide feet. I ordered size 40 and they fit perfectly. The colour is gorgeous. The style fits great with my vintage swing skirts and dresses. My one and only small gripe is due to medication my ankles can swell so I can barely close them on the longest strap I would love an option to purchase longer strap length. This was my first purchase and I'm delighted with them I did wear them around the house with socks to break them in and so far I haven't gotten any blisters. I love the fact that they come complete with a dust bag and individual covers for each shoe. They feel nice and are extremely well made and finished. Currently on order number 3 from Charlie Stone shoes.