I love my other Charlie Stone shoes, but these fell flat. The new buckle is such a pain that I had it replaced at a cobbler for a regular buckle. They are also much harder than my other shoes, so it’s taking a lot longer to break them in. I’m unfortunately very disappointed.
I love these shoes, they’re very comfortable, true to size, and look great. I don’t like the new buckle at all. It’s supposed to be easier and faster, but it’s so much harder to use. If they really wanted to make an easier buckle for everyone, they’d put it on the inside of the ankle, so you can see it without contorting your leg.
These shoes are beautiful, but I am really disappointed with my experience buying from this company, mostly because of the inaccurate sizing information. I did all the proper measurements before ordering a pair of shoes, however I chose to go up a size than what the site recommended, and they were still WAY too small, especially width-wise. My feet are an average sized width, but trying on these shoes felt like being one of Cinderella's stepsisters trying to wear her glass slipper. My toes were scrunched right up to the front of the shoes, the width was super narrow, and the buckle couldn't even make it across my foot, let alone buckle. The company also doesn't tell you that if you want to return your shoes, you have to ship them back (with tracking) at YOUR expense to warehouses in either Singapore or Australia. There is an option to swap & sell, but this wasn't explained to me until after I had mailed back my shoes for a refund. In the end, after the return shipping costs, I'm getting back barely a third of what I paid for the shoes. I'm very disappointed.
I have quite a few pairs of CS shoes, and I'm sure these won't be my last ones. I wear CS everyday and that won't change anytime soon. They are elegant, comfortable, of superb quality and easy to put on. Their customer service is amazing! I love Charlie Stone so much, that they were my first flats (I was a high heels only woman) and now, it's flats all day everyday.
This pair is beautiful and one of my favourites along with the London model.
Thank you for making gorgeous shoes!
I already had the brown shoes and was thrilled. These are of course just as great. They are very durable and have no flaws despite intensive use. I would be happy to see more vegan options.